Bharatiya Vidya Bhavan's Delhi Kendra
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1 Year Diploma Course of Airlines, Tourism, Tours and Travel Management
Diploma Course : Tourism, Travel Management , Aviation AMADEUS(CRS) with German Language- 1 Year Duration
General Information :
The Bharatiya Vidya Bhavan, an Internationally reputed Institution, dedicated to the promotion of culture and learning is a Charitable Public Trust, founded by Kulapati Dr. K.M. Munshi on 7th December, 1938. The Bhavan was instituted with the blessings of Mahatma Gandhi and the founding members of the Bhavan included Dr. Rajendra Prasad, Shri C. Rajagopalachari, Pandit Jawahar Lal Nehru. Sardar Vallabhbhai Patel, several distinguished scholars, statesmen and leaders of Modern Indian Renaissance From small beginnings, the Bhavan has grown into an All-India Intellectual, Cultural and Educational Movement. True to its goal of re-vitalising Dharma or the Moral Law, in its three fold form of Truth: Love and Beauty, the Bhavan is ceaselessly striving to carry forward India's ageless message: Faith: Self Discipline and Dedication-Shraddha, Samyana and Samarpana. The Bhavan has come to be recognised as a symbol of the Intellectual, Literacy. Educational, ethical, spiritual and cultural life of India, flowing through the Centuries and as a comprehensive national Institution with an International outlook, touching almost, all segments of Life. Bhavan has been awarded Gandhi Peace Prize for 2003, which carried an award of Rupees One Crore to further strengthen its work in hand: Spreading the message of Peace of the Mahatma throughout the World.
During the past six decades, a world falling to pieces under the impact of an amoral technological avalanche, the Bhavan - has been steadfastly endeavoring to hold fast to the fundamental values of life and has perseveringly contributed its mite to foster these values, reintegrating them with new elements represented by modern conditions based, on advancement of Science and Technology. "Science has a habit of questioning: spirituality is based on certain known principles, but, eventually-though the paths might be different, both are seeking the truth." We exhort upon our students 10 think ahead, think big, have a vision and determination to achieve your cherished goal. The Bhavan believes in integrating Science and spirituality as they both are complimentary and mutually invigorating and as such while promoting modern scientific progress the Bhavan seeks to strike a synthesis between material and spiritual values. Revitalising ancient values and reintegrating them to the present day changing needs of modern times alone, will give people the strength to assimilate whatever is good in the New Technology and thoughts without being swept off their feet. The Blending of the two : Modern & living Ancient thoughts, both enriching each other is Bhavans endeavour. The Bhavan believes that there are elements in all cultures, which transcend all barriers and knit people together
Bhavan is a Voluntary National institution, with an International outlook. The Bhavan represents a vibrant and ever evolving movement to preserve the glorious cultural heritage, which we have inherited and has withstood the test of time. It is our sacred duty to nurture what is best in this heritage. The Bhavan is to be looked upon as an 'Adventure in Faith' - a faith in India 's past, present and future. The Bhavan enjoins on everyone, to live upto the values of our culture and work for its dissemination. True to its goal of strengthening the moral values, Bhavan strives to impart ageless message of faith, self-discipline, dedication and has thus become a strong bridge to fostering unity in diversity through over all understanding of Man and Universe. The Bhavan does not recognise any barrier of caste, colour, creed, community, region or religion. The Bhavan endeavours through Healthy Human relationships, to build up 'World as one Family' - Vasudhaiva Kutumbakam. Its working guiding Principle motto is Aano Bhadraah Karatavo Yantu Viswatah Let noble thoughts come to us from every side. The Bhavan through its multi-dimensional activities, is striving to achieve, to build an Integrated personality-integrating the three H's - Head, Heart and Hand Manasyekam Vachasyekam - Karmayekam - Accord between Thought, Word and Deed.

The Bhavan is dedicated to the promotion of Education - continuing and Technical, Art, Culture, Literature, Science, Technology and Human Values, so as to ensure, all round Human Development. The Bhavan is making pioneer efforts, to promote non-formal education, in Modern Management based Professional, Technical, Vocational and Career Oriented disciplines. Our this course, One Year Post Graduate Diploma in Airlines, Tourism, Tours and Travel Management is a vocational and a Professional Course and talks under the Management of Leisure Hospitality and Service Industries. The Bhavan offers value based modern management education. in our this Course. Our Industry is based on 'Human Relationships' and for us 'Guest Satisfaction is of Paramount Importance, "Atithi Devo Bhava". It is said by the learned that the Blessings of an Honoured Guest are more efficacious than the merit of a Hundred Sacrifices. Our Industry offers : Health, Happiness and Hospitality with basic moral values as the main plank.

The basic motivation of our this Course, is to prepare Youth to become Self Reliant: Meaningful Individuals with clarity, precision and imbibed with Independent thought. "Reading after a certain. age, diverts the mind too much, from its creative pursuits. Any person who reads: too much and uses his own Brain too little, falls into lazy habit of Thinking." It is our endeavour to inspire youth to embrace challenge and find Joy and Self-worth through achievement. Our this vocational course trains your:

a) Creativity
b) Capability
c) Command
d) Concentration and
e) Craftsmanship

A distinct shift from unemployment to employment and Entrepreneurship.
Entrepreneurship these days, is on a fast track. Our this Course is very much different, as here the emphasis, is on skills, application and self learning, through innovative methods and internationally acclaimed technologies. We offer Global Education with Global prospects. Our Course provides a solid base for Research, higher Education Avenues and Management Level Gateways to the Industry. Our approach is to make our students 'Action Oriented' with problem resolving bent of mind. An endeavours are made, to tune the course to the latest trends of the Industry, including advancements in Technology.
Bhavans Book University
The Prakashan Mandir, the Publication Division is by far one of the most important Institutions of the Bhavan. Kulapati Munshiji significantly christened it the ' Book University '. The principal aim of the Bhavans Book University , is to publish books and periodicals which would serve the purpose of providing higher education. The Bhavan has so far published over 1600 titles, all intended to promote Education, Art, Culture, Ethics and Management Studies. Wholesome Books are Food for the soul. The Bhavan has so far published over 1600 Titles, all intended to promote Education, Art, Culture and Ethics.
Bhavans latest achievement is establishment of Mahatma Gandhi Centre of Computer Education and Information Technology, which is charged with the function to spread Computer Technology, allover India .

Bhavan today is ever Evolving Movement :
In 2005 A.D., the Bhavan is entering its 68th year of service, in the cause of India's Ageless Culture, Education, Learning Art and Moral Values. The Bhavan has grown into a great intellectual, cultural and educational movement with over 118 Kendras in India, 7 overseas centres and 373 Constituent Institutions; besides over 100 affiliated colleges.

The Bhavan's units are catering to the needs of over 400,000 students.
Job Opportunities for Gainful Employment :

Vast and varied in this large and fast growing Industry

Airlines - international and Domestic: Air Hostess: Flight Bursors: Ground Facilitation Services at Airports & Airlines: Customer Relations Officers
Travel Agencies: Charters: Medical Tourism: Events Management
Tour Operators - Inbound & Outbound: International; Domestic
Tourism Leisure Activities: Films Tourism: Cruises.
Excursion Agencies
Tour Conductors: Tour Escorts: Tourist Guides: Language Guides
Car Rentals and Coaches
Packaged Tours : Satellite Conferences, Seminars & Incentive Travel: MICE market
Business Centres: Interpreters: Translators
Courier Services: Cargo
Catering Establishments
Entertainment Centres
Tourist Offices of Union & State Govts. & Tourism Development Corporation & States
Hotels and Supplementary Accommodations: Heritage Hotels
Shops dealing with Tourists Merchandise
Market Research Agencies
Money Changers Licenses
Airport Enterprises
Working on Commission basis
Passports Visas and other ancillary services
Airways: Roadways, Railways, Waterways
Pilgrimage and Domestic Tourism: Religious Tourism: Village Tourism: Farm Tourism: Heritage Tourism
Tourist Resorts
Sports and Adventure Tourism
Conferences: Seminars: Workshops.

One has many choices and avenues to suit special skills. It is the age of specialisation and professionalism: So be one ?

On completion of this course, small entrepreneurs have great future. One can set up his own small unit and be on your own.

Rules and Regulations :
The course commences on 01st August, 2019. Admissions Open. 
Duration of the Course

The duration of the course is one year

The final Examination to be held in june 2016.
The course is Job Oriented part time.


Attendance of 70% is a must.
  • Morning batch daily timings: 1000 till 1300 pm.
  • Evening batch daily timings 1600 till 1900 pm.

  • Graduates and working people.
  • However 10 + 2 are also eligible
Minimum Qualification

Must have passed Senior Secondary School Examination or Equivalent. A very good knowledge of English is ESSENTIAL
Age = No bar

Primarily for the benefit of working people.

Fees Structure

Rs 60,000/-.(Rupees Sixty Thousand) all inclusive for the entire course

Payment Schedule : Payment in  two (2) installments.



Rupees Fifteen Thousands is payable in cash in one instalment at UCO Bank located in Bhavan's Premises or Bhavan's Accounts Section.
Fees are Non - Refundable

Please carefully note that Fees once deposited would not be refunded under any circumstances whatsoever.



90 seats in total. First come first served basis.


The Bhavan will observe all Govt/public holidays.
Disciplinary action for Misconduct and use of Malpractices.

A candidate who indulges in any unfair practice, or is found guilty of any misconduct, during the progress of the course : indulges in malpractice's during preparation of Internal Assessment Reports : or in preparation of Project Reports : or in the Final Examination, shall be liable to stern Disciplinary Action. Revocation of a student implies cancellation of candidature - forfeiting of fees. It may mean treating the performance of part / whole examination as Null and Void. It may mean suspension of the candidate in Part or Full from the remaining term of the course. Further Penal action is liable to be taken, depending upon severity of the offence. There is NO PARDON'.
Passing Standards

Course Structure and Examination.

The Bhavan's Diploma will be awarded to the successful candidates, in the final Examination
Paper Subjects Marks
Paper I Tourism Management - Principles and Practices Marks 50
Paper II Airlines, Tours Travel Agency and Travel Management Marks 50
Paper III Marketing in Service and Hospitality Industry - Airlines, Travel, Tours , Hotels Marks 50
Paper IV Airlines - Reservations and Ticketing with Fare Constructions Marks 50
Paper V Hospitality oriented - German Language Marks 50
Paper VI Aviation Paper Marks 50
Paper VII Project Report, Marks 50
Paper VIII Viva - Voice Marks 50
Total :
Marks 400
Distinction 70% and above = 245 Marks & above
First Division 60-69% = 210-244 Marks
Second Division 50-59% = 175-209 Marks
Pass 40-49% = 140-174 Marks
Special Credits for Outstanding Performance.

The Certificates would be awarded to successful candidates only on 'Convocation Day', which would be held in June 2016.
Project Report :

Each participant to this Course, is to submit a Project Report - Study Paper connected with the course by 30.04.2006 AD. This is your 'Research Work' and would be your passport for joining the Industry. It must reflect your ideas and decision maker's approach to the problems facing the industry. The aim is to make you a professional and a specialist in the industry. The students must seek guidance from the Faculty in selection of Topics and for successful completion of Project Report. The Project Report should not be based on Information extracted from IT .
Reference Books:

The students must bring their own Reference Books like Air Tariff Manuals (2 volumes) ABC Manuals, Time Tables, T.I.M. and such other materials, as required for successful completion of this job oriented, Professional, vocational and tuned to the Industry and Entrepreneurship Course.

Library and Trade Journals, Magazines :

The Bhavan maintains its own library for the benefit of our students. We also subscribe to Trade Journals and Magazines so that our students remain abreast with latest developments in the Industry.
Practical Training: Seminars & Workshop :

Instruction is imparted both through theoretical sessions and practical assignments. The mode adopted is through Seminars: Workshops and Discussions. As an aid to Practical sessions, students are exposed to video tapes and slides presentations. We invite regularly Professionals from the Industry as Guest Lecturers, for the benefit of our Students. The students are sent to Airlines, Travel Agencies, Tour Operators for 'on the job training'. Holding of Practicals and Field Surveys are regular features of our Course.
Educational Tours :

The students are imparted Practical Training by organising, Field Visits and Tours to places of Tourist 'Interest. The arrangement of Tours and Excursions would be made by students themselves. The students would have to pay their own expenses for participating in these Tours : Excursions: Functions. Each student would have to participate in atleast two such Excursions / Tours.
Guest Lecturers from Tourist Business and Travel Trade :

The Bhavan invites Guest Lecturers who are Giants of the Industry so as to ensure 'Degree of Flexibility' and a Practical Real World approach, so that our students can absorb and keep abreast with on-going Developments, in the Indian and International Business Environments. A strong point of the course is on-going and regular interaction with business and industry leaders. The Course includes holding of Seminars and Workshops to encourage Involvement and Participation of Students, so as to develop their Self Confidence. Ability to Research is encouraged. All efforts are made to tune the course, to the latest trends in the Industry
Research Cell.

The Bhavan has a full fledged 'Research Cell', to find solutions to vexed problems, facing the Industry. The Bhavan also offers guidance to the New Entrepreneurs. There is scope for Improvement in all spheres of Activities of the Airlines, Tourism & Travel Industry. Ability to Research and to develop Decision Makers approach on the part of students is encouraged. Pioneer efforts are made to forecast trends of the Industry.
Grooming :

Grooming of students, is part and parcel of this course. Special Lectures on Grooming by specialists in Marketing: Public Relations: Behaviour and Conduct are arranged. The Industry lays tremendous emphasis on Grooming and Personality Development. Communications is the name of the Game.
Placement Cell :

Bhavan has a 'Placement Cell', for the benefit of our students. Campus Interviews are a regular feature. We have career counseling by Experienced Specialists and Professionals.
Uniforms :

All the students are expected to wear usual uniform, recognised by the Industry in India and abroad. White Shirt :Black Pant: Black Tie: Black Socks: Black Shoes.
Computer Education : CRS Amadeus:Compulsory. 

It is an optional offer to our students. Computer Education has become a significant aspect of Education in these days. The Bhavan has well equipped. Computer Science Department with 10 PCs, 1 X T, 2 Printer and 5 BBC Micro Computers. What we teach is application of computer technology to our Hospitality and Service Industry : Leisure: Airlines: Tourism: Tours & Travel Management, Reservations and Ticketing both Domestic and International. C.R.S. is based on the following systems:

Abacus: Sabre: Amedeous: Galileo: Mundus. Familiarity with these systems is ensured. One can develop his own software, to suit your requirements.
Course Director

Course Director: Prof.Ravendra N.Wadhawan,50 years professional experience in Tourism,Hotels & Hospitality industry, in India & Abroad. 

Top Grade Faculty : Highly Qualified : Experienced Practitioners : Practicing specialists of the Industry in touch with the latest trends in India and abroad. Faculty fully exposed to the Airlines : Tourism : Tour operations : Travel Agency Operations and Management : Travel Industry in India & abroad. Conversant with current trends in the Markets in India and Abroad.
Specialty : Hospitality Oriented-  German Language
The Ingredients of success in the Hotel Industry are:

Specialisation & Professionalism


Self Confidence


Dignity of Labour


Good Learning Skills


Great Communication Skills


A Thirst for Knowledge


Complete Involvement & Participation


Excellent Time Management


Cost Benefit Analysis


Put on a Smile


Satisfaction of making People Happy


The Industry lays tremendous emphasis on Grooming & Personality Development.


You have many choices and avenues to suit your special skills.


Most Courteous behaviour at all times.


Anticipate the requirements of the customer.


Customer is Income: Customer is Profit: We value him. We need him.


Do not look to the watch, while at work.


Look through the eyes of the Customer.


Render undivided attention to each Customer.

A List of Magazines and Books recommended is enclosed. App. I
On the Job Training:

On the job training for each participant to this professional course is strongly recommended. The Students would have to seek their own placements for this Training. This training should atleast be for three months, in an area where specialisation is desired -Airlines: Tour Operations: Travel Agencies: Facilitations etc.
The participants to this course are expected to conform to the Name, Fame, Honour: Prestige and status of this Great Institution -Bharatiya Vidya Bhavan.
The Decision of the Director, Bharatiya Vidya Bhavan, New Delhi on any issue whatsoever, shall be binding and final.
For Prospectus, Admission forms and details contact:-

(Sushi Wadhawan).23382002.23388563,9350852265,9999890218 

Institute of Tourism & Hotel Management,

Room No. 20
1, Kasturba Gandhi Marg, New Delhi-110001.
Ph. 23382002, 23388563,9350852265,9999890218
Website: www.bvbdelhi.org.
E-mail: sushi.gandhara@gmail.com

Syllabus :

BHARATIYA VIDYA BHAVAN, Kasturba Gandhi Marg, New Delhi - 110001
Tel. : + 91 - 11 -23382005 / 23389942   
Fax :
+ 91 - 11 - 23382003

E-mail: info@bvbdelhi.org

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